Mediation in Education, Highland

This is the first time I feel I have been listened to properly. A parent

When children have needs at school that are not being met their parents have a right to ask for extra learning support.

Mediation in Education is an independent mediation service for families who are in dispute with the council about the additional learning support to be provided for the education of a child or young person. Families have a right under the Additional Support for Learning Act to request this service which is voluntary and confidential.

Mediation is a way of resolving disputes giving everyone a chance to have their say, using an independent, trained mediator to help people to understand each other’s point of view and reach agreement on a mutually acceptable way forward.

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