Help for parents and carers

Parenting can be hugely rewarding. But everyone who cares for a child, whether a family friend or part of the child’s extended family, can find it challenging from time to time. When you need advice on something specific, or simply an impartial and non-judgemental listening ear, Parentline is here to help.

    • Phone: 08000 28 22 33
    • Chat online: start a webchat using the chat window on this page (available during opening hours)
    • Email:
    • If it's easier, text: 07860 022844 (standard network charges apply) and we'll call you back 

For more information, explore the topics below.

  • Family relationships

    Advice on managing family relationships, conflict and changes - including divorce and separation

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  • Parents and teenagers

    Being the parent of a teenager isn’t always easy, but then, neither is being a teenager

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  • Bullying

    Spot the signs of bullying and have the confidence to raise the issue

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  • Understanding self harm

    Advice on responding to children and young people who self harm

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  • Sexting

    How to talk openly to children about the consequences of sexting

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  • Tips to protect your child online

    Five tips to help protect your child online

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  • Kinship Care

    Help when relatives or friends step in to look after children

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