Children 1st has been a lifeline for families in North Ayrshire

Children and families have thanked the Children 1st North Ayrshire Wellbeing Hub for being there to support them throughout the coronavirus pandemic.


Our dedicated team at the hub in Bourtreehill, have continued to be there for local families by providing both emotional and practical support.
This has all been possible thanks to support from players of People’s Postcode Lottery who have raised over £6.9 million for Children 1st over the last 12 years.
Kirsty Aitken, who is the service manager at the Children 1st North Ayrshire Family Wellbeing Hub, said: “The support we continued to provide families was the lifeline they needed to keep their children safe and well.
"Recognising the challenges for families, Children 1st is continuing to be there for children and families in Ayrshire.
“We would particularly like to thank players of the People’s Postcode Lottery whose support has made such a difference locally.”


Throughout lockdown, Kirsty and the team continued to support families across Ayrshire over-the-phone, through video calls and by organising deliveries of essential items such as food with doorstep drop offs and meeting up outdoors when this was permitted.
One family, who wished to remain anonymous, said the Children 1st North Ayrshire Family Wellbeing Hub was a lifeline during the pandemic.
They said: “I think during the coronavirus pandemic, that support was even more beneficial, especially for my grandkids. The financial help during that time allowed me to purchase more resources that helped with their home schooling and it gave them endless hours of fun with their arts and crafts materials that we also purchased with some of the finances I got from Children 1st.”


Leana Grant, who is the team leader at the Children 1st North Ayrshire Family Wellbeing Hub, said: “We were able to ask families what they needed and what would help them to keep going during lockdown.
“A lot of the time, it was the smallest of things that made a big difference.”
Another family added: “Children 1st were amazing during that time. Just the wee phone calls to check up to see if you were OK – it made you feel that there’s folk out there that do care.”


Thanks to support from players of People’s Postcode Lottery, the Children 1st hub continued to be there for families during the summer holidays by hosting physically distanced family sessions.
Hazel Johnstone, Senior Programmes Manager at People’s Postcode Lottery, said: “We have all become so aware of the challenges facing so many charities during the Covid-19 crisis and I’m proud that players of People’s Postcode Lottery have been able to continue to support the invaluable work of Children 1st. The charity helps families through the most difficult of times and as result of player funding have remained a constant in the lives of so many.”


Going forward, the Children 1st team have launched a research project across North Ayrshire with children, young people and families affected by drug and alcohol addiction. They are keen to hear from children and young people about what early help they feel their families need and what life feels like for them being impacted by addiction.
Anyone who would like to get involved in the project, can phone the hub between Monday and Friday from 9am to 5pm on 01294 214884, or email
Children 1st is there for any families who need support on 08000 28 22 33 or to chat online.