Parentline awarded £75,000 by Scottish Government to help families cope through coronavirus

Children 1st is delighted to announce that we have been awarded £75,000 of new funding by the Scottish Government for our Parentline service.

This funding is to help us respond to the unprecedented levels of demand for support from parents and carers across Scotland, both online and over the phone. Since the start of the pandemic, we have seen a significant number of new callers with concerns about coronavirus and website traffic has quadrupled.

Parentline has been offering emotional and practical support to families for over 20 years. This new funding will ensure that Parentline can be there for every parent, carer and family who needs us, as demand increases due to Covid-19 for emotional, practical and financial advice.

Parentline has been a lifeline over the past few weeks, I had no idea such support could be available and am extremely grateful.

Parent

A Mum supported by Parentline said: "Parentline has been a lifeline over the past few weeks, I had no idea such support could be available and am extremely grateful."

Welcoming the announcement Mary Glasgow, Chief Executive, Children 1st said “Parentline has always been there for parents in Scotland, offering support online, over the phone and through webchat. For many parents it’s more than a helpline – it’s a lifeline. This new funding from the Scottish Government is hugely welcome. Recent weeks have seen an increase in calls to Parentline and visits to the website, and the funding will ensure we can continue to meet the demand. We are very grateful to the Scottish Government for this support.

“Many more parents and carers are contacting us specifically for help to cope through the coronavirus crisis and all the challenges of being a parent in lockdown. Others are getting in contact to discuss the issues Parentline has always helped with – anxiety, pressured family relationships, coping with children’s distress and behaviour – all things which are made more challenging by coronavirus.  Parentline will always be here for families and is determined that no one feels that they are alone, being a parent or carer is hard at the best of times and at the very worst of times our message continues to be that we are here for you.

 

If you’re feeling under stress, Parentline Scotland, which is organised by Children 1st, is a really good source of emotional and practical support.

Nicola Sturgeon, First Minister of Scotland

Scotland’s First Minster Nicola Sturgeon also recently highlighted Parentline’s role in providing help and advice to parents, stating at a Covid-19 briefing at the start of the lockdown that: “if you’re feeling under stress, Parentline Scotland, which is organised by Children 1st, is also a really good source of emotional and practical support.”

Parentline is here for families over the phone or by online chat, seven days a week. To contact Parentline call free on 08000 28 22 33 or visit children1st.org.uk/parentline