Helping your team to build resilience during coronavirus

Our third edition of Wellbeing at Work focuses on building resilience.

Children 1st, Scotland’s national children’s charity, are experts in helping people recover from trauma. In our series of blog posts for our corporate supporters, we are using our 135 years of experience to share some suggestions of how you can help your team to cope through coronavirus.

One of our key aims with the families we work alongside is to help them build resilience so they’re better able to cope. We also foster a culture of resilience within our workplace. Today we’ll be looking at some ideas around this that you can use with your teams.

Today’s tips will look at:

  1. Setting goals
  2. Celebrating success
  3. relationships, connections and culture

Setting goals

Setting goals is extremely important in our work with children and families. It sets a positive expectation for the future and creates a sense of control and purpose. Having a goal in mind means that when one is struggling with the big picture, or feeling overwhelmed, we can try to identify one small step, one positive action that will help towards the goal. This brings a sense of control that can help to stop stress spiralling. 


Celebrating success

Positive reinforcement helps us to build the confidence of the families we work with, so we celebrate every step of their journey not just the outcome. Equally in the workplace, and especially in these challenging times, it’s important to celebrate your successes and achievements. Try setting regular time aside as a team to review what has gone well and congratulate yourselves on these achievements. This fosters a habit of looking for success rather than dwelling on negativity and ‘failure’, helps your team to feel good about themselves and increases their confidence in their ability to solve problems. 


Relationships, connections and culture

Relationships are a fundamental part of Children 1st’s approach. We work alongside families, always working with and not ‘doing to.’ Within our organisation, we have developed a culture of resilience. This includes being able to ‘bring our whole selves’ to work, feeling safe to share anxieties and concerns, and encouraged to reflect positively on our achievements as a team.

Not only is this vital due to the nature of our work, but we feel it is vital for a healthy working culture. This tip is not a quick one – it has taken conscious work across the organisation to foster this culture, and to model this behaviour from the top down.


You’re invited

As you’ll see from our Spring Appeal, Children 1st believe that together we can build a better normal which supports children, families and communities to repair, recover and become stronger. If you’d like to hear more about the impact the coronavirus crisis has had on families across Scotland, and how we can work together to make sure every child and family gets the support they need,  join us on FacebookTwitterInstagram, or LinkedIn, on Tuesday 16 June at 7pm. Our Chief Executive Mary Glasgow will be joined in conversation by some of our frontline staff from our Children and Family Services, Family Group Decision Making and Money Advice Service. If you’d like to submit a question for them, please do this by emailing by Tuesday 9 June.

Thank you for your continued support. We hope you found these tips useful and enjoy sharing them with your teams. We hope you can join us on the 16th June and look forward to sharing next week’s ‘Wellbeing at Work’ edition with you all soon.

Take care and stay safe,

Team Children 1st