Money advice

Children 1st’s money advisors help communities through tailored confidential advice.

Child with piggy bank

Here are some of the main ways we can help you and your family:

  • Benefit checks: we help check what benefits you may be entitled to and help with the entire claim process.
  • Form filling: we assist with complex forms and applications, such as Personal Independence Payment (PIP) or Disability Living Allowance (DLA).
  • Budgeting: money not stretching between payments? We can help find out where the money is going or help you set and reach savings targets.
  • Debts: most people will have some form of debt but when it becomes unmanageable that can be a big worry. We can help guide you through your options and provide access to statutory debt solutions if need be.
  • Fuel bills: paying more than you need to for your gas and electric? We can help find the cheapest rates and help access emergency top-ups.
  • Consumer issues: we can provide you with information regarding your rights, problems with hire purchase, refund for faulty products etc.
  • Housing: we can assist with housing benefit applications and help you know your rights when it comes to housing disputes.

How we help is flexible. You could be looking for a one-off piece of information and advice or longer-term ongoing support. Either way, all appointments with a Children 1st money advisor will be completely impartial and be kept in the strictest confidence.

In your area

In Ayrshire we run a weekly drop-in service in partnership with Elderbank Primary School, This can be accessed at the Oasis Café on a Monday in school term from 10am until 1pm.                     

Oasis Cafe
37 Broomlands Gate
Broomlands
Irvine
KA11 1HB

 

We run two monthly community based drop-in services for anyone to access:

On the First Tuesday of the month at Towerlands Community Centre 1pm until 4pm

Towerlands Community Centre
Towerlands Farm Rd
Bourtreehill South
Irvine
KA11 1PY

 

On the First Wednesday of the month at Redburn community Centre 9:30am until 12:30pm

Redburn Community Centre
Dickson Dr
Irvine
KA12 9EW

 

Outwith these times please call 01294 214884 to arrange an appointment or pop in and see us at:

Children 1st
5/6 Lower Vennel
Irvine
KA11 1PQ

Our Glasgow office works with families by providing money advice and legal services to secure their home and utilities, helping them to manage their debts and arrears, to maximise their incomes and ensure they are receiving all benefits they are entitled to. 

We also work in partnership with a Solicitor from the Govan Law Centre who can help with any housing disputes or homelessness issues. Our joint aim is to create a seamless service where families are be able to access intensive family support alongside specialist debt and money advice.

You can contact our Glasgow office on 0141 419 1150 to arrange an appointment in our office or at your home or a location of your choice. 

The Edinburgh money advice service operates from five schools throughout the city:

  • Granton Primary School
  • Craigroyston Primary School
  • Forthview Primary School
  • Prospectbank School
  • Gilmerton Primary School.

If you have a child or children that attends one of these schools and you would like to set up an appointment to meet with our adviser, or if you have any questions, you can contact the school office or the Children 1st Edinburgh office on: 0131 446 3966.

(At present, money advice can only be provided to families that have a child or children attending one of the above schools).