All our Children 1st Parentline call-takers are volunteers who give up a little of their time to help others - and we are always looking for more to join them.

Children 1st Parentline volunteers listen to anyone concerned for a child, offer up to date quality information and advice on the things that matter to families and their children, through our website, helpline, and webchat facilities.

The helpline is open Monday - Friday 9am-9pm and 9am - 12 noon, Saturday and Sunday throughout the year. There are a range of shift options available based in Children 1st's Edinburgh Office.

Our volunteers are trained to a high standard, supervised by experienced staff before they are asked to commit to a weekly shift in our call centre. 

Interested?

Get in touch with Children 1st Parentline:

Volunteer with Parentline
" I've volunteered for a number of organisations and can honestly say that Children 1st Parentline training was the best and most useful I've experienced. As well as teaching me about the wide range of issues that Parentline deals with, it really helped me develop my listening skills and think about how I can make a person feel truly heard. "
Volunteer Call Taker