Help for families

Children 1st is here for you, helping children and families cope though coronavirus and the measures taken to address it.

Children 1st are determined to continue to provide calm, emotional and practical support and advice to everyone who needs it. Our staff and volunteers are now working from home and, if you’ve been working with us, the best way to contact one of our services for children and families is by emailing cfs@children1st.org.uk

The services we are currently still able to run include Parentline, which is continuing to offer online, telephone and email help and advice for every family who needs it.

• Our local hubs in places like North Ayrshire, East Renfrewshire, Elgin, Bathgate, Dalkeith, Selkirk, Midlothian and East Lothian continue to deliver intensive family support, but using phone and online communication rather than face to face visits. Where we run a range of services from across cities in Edinburgh, Glasgow and Dundee, we are working closely with our statutory partners to ensure we can coordinate our work to ensure support for vulnerable children and families can continue for as long as possible.
• Our early years services in places like South Ayrshire will stay open to ensure that provision for vulnerable children is maintained.
• The staff in our National Services, such as Safeguarding in Sport and the Safeguarders Panel team, are now all working from home, but will continue to highlight the importance of child protection and children’s rights.

Given the quickly changing picture in terms of the coronavirus and the measures taken to address it, the way our services are delivered may be subject to change – but whatever happens we will continue to be there for every family who needs us.

National services

Ways we work